更新規則後,帳戶持有人可以先在網上預訂酒店,然後聯絡萬豪客服,更改入住人的姓名,就能完成 Gift 了。注意要聯絡萬豪的官方客服,而不是直接聯絡預訂的酒店。這其實是個非常好的改動,大家都試過打電話給客服報酒店和日期時間的麻煩,現在先在網上找好再改名,就方便得多。
另外,這個 Gift award 每年仍然是五次,並沒有變化。我估計聯絡當地酒店加 second guest 的做法,應該不計入這五次。我的建議是,在大中華區以外,都使用加 second guest 的方式入住,一般那些地區都不太會管。如果是在大中華區,還是老老實實使用萬豪提供的 gift award,直接訂在入住人名下,才能正常入住。因為內地查證件時,通常要求兩位 guest 都在場才能辦理入住和提供證件。
這是新的條款
When booking a Gifted Award Redemption Stay reservation, a Member must provide to Member Support their Membership Number and name, as well as the name of the person who will be staying at the Participating Property (the recipient) . Both names and the Member’s Membership Number must be provided to Member Support at time of booking the Gifted Award Redemption Stay. If a Member makes an Award Redemption Stay reservation first, they must contact Member Support to then add the recipient’s name.They cannot contact the Participating Property to add the recipient name.
這是原來的條款,明確寫了不能先預訂再聯絡客服
When booking a Gifted Award Redemption Stay reservation, a Member must provide to Member Support their Membership Number and name, as well as the name of the person who will be staying at the Participating Property (the recipient) . Both names and the Member’s Membership Number must be provided to Member Support at time of booking the Gifted Award Redemption Stay and cannot be modified once booked. A Member cannot make an Award Redemption Stay reservation first and then contact Member Support or the Participating Property directly to gift or otherwise transfer the Award Redemption Stay to another person. If a Member needs to make a change to an Award Redemption Stay reservation, the reservation will need to be cancelled and a new reservation booked (if available) through Member Support, and the Member is responsible for the changes to the Points or cash, as applicable, required to book a new reservation.
