【Updated 2020.6】Even though the Platinum card has already added a lot of reimbursement benefits, it still appears possible to get a 50,000 offer. That said, some readers did not receive one, so YMMV. We suggest calling multiple times to ask. Personally, I think agents definitely have the option to offer 50,000 MR, especially on the Morgan Stanley Platinum card.
New DP1: Kevin
Regular Platinum, first year, card anniversary in September. I called 855-857-7657 and without any hassle got 50000 MR in 8-12 weeks. I had spent 17K.Author’s note: It is relatively difficult to get a retention offer on the standard Platinum in under one year, but if you’re interested, you can still give it a try.
New DP2: SeeQQ
It really was very easy to get an offer. I have the MS Platinum. Two weeks ago, before the annual fee posted, I asked and was told there was no offer at all. In fact, I had already held the card for 1 year; the annual fee just had not posted yet. Then today I called the retention department directly, and they said they could directly give me 50k MR. The $500 offer was not even mentioned by the agent. I barely used this card after finishing the welcome bonus spending. There is only $1 in the investment account.
【Updated 2020.5】According to Doc’s DP, it now seems easier to get a good offer. And this is not limited to the AMEX Platinum credit card.
【DP1】 Author BY holds the Schwab version of the Platinum card and was about to be charged the annual fee. Total spending for the year, including welcome bonus spending, was 10,000. The agent also gave 50,000 with no spending requirement.
【DP2】Reader Kebin Yu, Schwab version, spent 5,000 and was offered either $500 or 50,000. He chose $500 (note: accidental misclick / slip of the hand) .
It seems that aside from the standard version being relatively harder to get 50,000 on, the other versions are somewhat easier. The standard version may require high spending to trigger a 50,000 retention offer?
Feel free to share more DPs!
As the title says, this may be an inherent perk of the Morgan Stanley Platinum card, or it may be related to AMEX recently tightening up airline reimbursement. See the article below:
The last time this happened was also when AMEX banned gift card purchases from triggering the airline credit.
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Features of the Morgan Stanley Platinum
The three biggest features:
- 1. Flex value;
- 2. Comes with one no-annual-fee authorized user card;
- 3. Flex together with the authorized user card.
KUKU plans to keep this card long term.
Features of the Schwab Version
- You can cash out MR at 1.25 cents/point (with no tax form) , which is a middle-ground choice for readers who do not like dealing with points.
The author also plans to keep this card long term.
DP Summary
Below are several recent retention DPs. All received 50,000, and spending was relatively low. Note: some people did not get it, so YMMV.
DP1: KUKU-MS Version
Morgan Stanley Platinum held for one year, with total spending of $7,000 including the welcome bonus spending.
With the annual fee about to post, he wanted to cancel the card and called the number on the back. The first agent said there was no offer.
He hung up and called again, directly asking the agent to transfer him to the customer retention department.
The next rep directly offered 50,000 MR with no spending requirement. The offer posted as follows (credited directly after 3-5 days) , showing SWI Retention 5000 MR Pts:
DP2: Darren-MS Version
After seeing the author’s DP1, he also called over the past two days to ask about a retention offer.
Morgan Stanley Platinum held for one year, with total spending of $10,000 including the welcome bonus spending.
The agent also gave 50,000 with no spending requirement.
We do not know whether other Platinum variants are the same. Please share your own DP!
DP3: BY-Schwab Version
Held the Schwab version of the Platinum card and was about to be charged the annual fee.
Total spending for the year, including welcome bonus spending, was 10,000.
The agent also gave 50,000 with no spending requirement.
DP4：Reader Kebin Yu-Schwab Version
Schwab version, spent 5,000, was offered either $500 or 50,000, and chose $500